Frequently Asked Questions

Everything you need to know about your Sergio Tacchini order.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local European payment options like Klarna and iDEAL.

How long will it take to receive my order?

Standard shipping within the European Union typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.

What is your return policy?

You can return any unworn items in their original packaging within 30 days of delivery. Please ensure all tags are still attached for a full refund.

How do I find the right size?

Each product page features a detailed size guide. Our apparel generally follows standard European sizing; if you are between sizes, we recommend sizing up for a more relaxed fit.

Do you ship internationally outside of Europe?

This specific store serves the European market. For orders to the United States or other regions, please visit our dedicated international or regional websites.

Can I track my shipment?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.